Hire Slowly
By spreading it over several days or even weeks, you allow yourself to really think about what you want in an employee. Do you want someone that will challenge the status quo or go along with it? Is organization an important aspect of the job? How difficult are you, as the boss, to work with? Do you need someone that will keep you in line and on task?
Taking the time to learn about your potential new employee is worth its weight in gold. Checking references is a good thing, even if all you get is a confirmation that they did in fact work there during the dates stated on the resume or application. Sometimes, you'll get a past employer to speak about the quality of work and the applicant's personality. You can learn both good and bad things about the applicant.
Fire Quickly
Once you have determined that an employee is not the best fit or has done some type of misconduct worthy of firing, you should do so quickly. Don't wait around for weeks or months, expecting the employee to suddenly start producing better quality work.
However, there are a few things to remember:
- Don't react emotionally. If something happens unexpectedly that requires immediate termination, take a few moments to collect yourself and to document what the employee did wrong. It may even be best to send the employee home for the day and do the termination the next day.
- Consult with your business attorney. There are many things to consider when terminating an employee. What forms do you need to provide to the terminated employee? Do you need to offer any kind of severance package? You do not want to set yourself up for later liability because you handled the termination badly.
- Mentally Rehearse the Meeting. It is best to do terminations in person. Just like you don't want to be broken up with on a Post-It note (see Carrie in Sex and the City), have the guts to do the dirty business in person. However, before you are in the meeting with the about-to-be-terminated employee, know how you want the meeting to go. Anticipate questions - last paycheck, health insurance, unemployment, and severance. And know how you will respond to each question.
- Know what your employee had access to. Remember to collect the keys, passwords, company property, and such upon termination. Know how to turn off their access to company servers. Know which customers need to be notified. If they had a company credit card, make sure to cancel it immediately. In the meeting, ask the newly terminated employee for as much information as you can. You can even ask them, "is there anything that I need to know about your job?" Yes, even at termination, most employees are willing to provide the information if you handle the situation respectfully.


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